Data Security

Jitaba Privacy Policy — Your Data Is Safe with Us

Everything about how the information you provide while using Jitaba is collected, stored, and protected is explained here in plain language. Your privacy is our top priority.

Last Updated: January 2026
SSL Encryption
Data Never Sold
Secure Storage
User Controls
GDPR Compliant

Why Your Data Is Safe with Jitaba

256-Bit SSL Encryption
All your data is protected with bank-level SSL encryption — from transactions to personal details, everything is encrypted.
Not Sold to Third Parties
Jitaba never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.
In Your Control
You can view, update, or delete your data at any time. You have full control over your information.
Secure Data Storage
All user data is stored on secure servers. Regular security audits and monitoring ensure no unauthorized access occurs.
Spam-Free Communication
Your email or phone number is used solely for important account-related communications. We do not send unsolicited promotional messages.
Anonymized Analytics
Analytics data used to improve the platform is fully anonymized — no individual's identity is ever revealed.

1Introduction

Jitaba is a trusted online Sports Betting platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains what personal data Jitaba collects, why we collect it, and how we keep it safe.

By creating an account or using Jitaba's services, you agree to this Privacy Policy. Please read it carefully before registering. This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.

In short: Jitaba does not sell your data to third parties, does not share it without your consent, and always takes every measure to keep your information secure.

2What Information We Collect

Jitaba collects certain personal data to provide its services. This data falls into two categories — information you provide directly and information collected automatically while you use the platform.

Data Type Example Mandatory?
Identity Information Full Name, Date of Birth Yes
Contact Information Mobile Number, Email Yes
Identity Documents National ID card, passport For Withdrawals
Financial Information Mobile banking number For Transactions
Device Information IP address, browser type Automatic
Usage Data Betting history, login times Automatic
Location Data Country & City (Approximate) Automatic

We never store your full bank account details or card numbers. All payment processing is handled exclusively through secure payment gateways.

3How We Collect Information

Jitaba collects information through several methods. You should have a clear understanding of each so you can make informed decisions.

  • Registration Form: Information you provide directly when creating an account — your name, mobile number, and date of birth.
  • KYC Verification: A copy of your National ID card or passport for identity verification.
  • Payment Processing: Mobile banking details associated with deposits or withdrawals.
  • Cookies & Tracking: Device and browsing information collected while using the website or app.
  • Customer Support: Information provided during chat or email conversations with our support team.
  • Third-Party Verification: Verification data received through identity verification services.

Please Note: Jitaba will never ask for your password or OTP via phone call or SMS. If you receive such a request, contact our support team immediately.

4Purpose of Data Use

Jitaba uses your data only for specific, legitimate purposes. A legal basis is established before any data is processed. The main purposes are outlined below.

Identity Verification & KYC
KYC verification is mandatory to confirm your age and prevent money laundering.
Payment Processing
Financial information is used solely to process deposits and withdrawals securely.
Customer Support
Your data is used to resolve issues quickly and ensure you receive the best possible service.
Platform Improvement
User experience is analyzed to continuously improve the platform.
Fraud Prevention
Your data is used to detect unusual activity and keep your account secure.
Important Notice
To send account updates, transaction confirmations, and security alerts.

5Data Sharing Policy

Jitaba never sells your personal data. However, limited information may be shared in specific circumstances where required by law or necessary to deliver our services.

  • Payment Processors: With payment service providers such as Mobile Pay, Nagad, and Rocket, solely to process transactions.
  • Identity Verification Service: With approved verification agencies to complete the KYC process.
  • Law Enforcement: Where required by a court order or other legal obligation.
  • Licensing Authority: For routine audits and reporting required by regulatory authorities.

All third parties who receive data are required to comply with Jitaba's privacy standards and may not use that data for any other purpose.

6Cookies Policy

Jitaba uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions properly.

Cookie Type Purpose Duration
Essential Cookies Login Sessions, Security Deleted at End of Session
Functional Cookies Remembering language and preferences 1 Year
Analytics Cookies Usage Pattern Analysis 6 Months
Security Cookies Fraud Detection 30 Days

You can disable cookies through your browser settings. Please note that turning off essential cookies may affect the functionality of certain platform features.

7Data Security

Jitaba uses the latest technology and best practices to protect your data. Our security infrastructure is built to meet banking industry standards.

  • All data transmissions are secured with 256-bit TLS/SSL encryption.
  • Passwords are stored using bcrypt hashing — no one can read them directly.
  • Regular security audits and penetration testing are conducted.
  • Firewall and IDS systems are active to prevent unauthorized access to our servers.
  • Our data centers are monitored around the clock, 24/7.
  • Staff are granted access only to the data necessary for their role.

No method of transmission over the internet is 100% secure. We take every measure to protect your data, but in the event of a security breach, we will notify you promptly and take the necessary steps.

8Your Rights

As a Jitaba user, you have several important rights over your personal data. We respect these rights and are always here to help you exercise them.

Right of Access
You can request a copy of the information Jitaba holds about you at any time.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you can request that your data be deleted.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your data be temporarily paused.
Data Portability
The right to receive your data in a machine-readable format.
Right to Object
You have the right to object to the use of your data for specific purposes.

To exercise your rights: Email us at support@jitaba.bet. We will respond to your request within 30 business days.

9Children's Privacy

Jitaba is strictly for users aged 18 and above. We never knowingly collect information from minors. Age verification is required at registration.

If we become aware that a minor has created an account on Jitaba, that account will be closed immediately and all associated data will be deleted. If you believe a minor is using Jitaba, please contact us at support@jitaba.bet.

Registration and betting by anyone under 18 is strictly prohibited. To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

10Policy Updates

Jitaba may update this Privacy Policy as needed. If any significant changes are made, we will notify you in advance via email or app notification.

Continued use of Jitaba after any changes to this policy will be considered acceptance of the updated terms. We recommend checking this page regularly. The date of each update will be clearly displayed at the top of the page.

Tip: We recommend reviewing this Privacy Policy every three months to stay informed of the latest changes.

11Contact Us

If you have any questions about our Privacy Policy or wish to exercise your data rights, please get in touch. Our dedicated privacy team will process your request promptly.

Email Support
support@jitaba.bet
You can expect a response within 24–48 hours.
Live Chat
Use the platform's live chat feature to reach us.
Support is available 24/7.

Join Jitaba Today — Safe, Transparent & Trusted

Enjoy the best Sports Betting experience with your privacy fully protected. Open a free account today and claim your welcome bonus.

18+ | Bet Responsibly | Terms & Conditions Apply

বাংলা